RETURN & REFUND POLICY
Return Window
We want you to feel confident in your purchase. If for any reason you are not satisfied, we accept returns under the following terms:
You may request a return within 7 days of receiving your order.
Elgibility for Return
To be eligible for a return, items must be:
Unused and in their original condition
Non-Returnable Items
Certain items may not be eligible for return, including:
Digital products or downloads
Gift cards
Clearance or final sale items
How to Request a Return
To start a return, please contact us at valerie@wetalkingrief.com with your order number and reason for the return. We will provide return instructions.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed back to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If your item arrives damaged or you received the wrong product, please contact us within 48 hours of delivery so we can resolve the issue.